Simplify Your Client Onboarding, Deliver Better Websites

Support your clients with what content you need to build their website. And get the content on time, every time!

The Secret to Stress-Free Onboarding

Ever find yourself chasing missing content, juggling scattered technical details, or watching projects stall before they’ve even begun? You’re not alone.

Onboarding is often the trickiest part of any web project. And without a clear system, it can feel like you’re doing everything except the part you actually love: creating amazing websites.

That’s exactly why I created this onboarding pack; to give you a simple, step-by-step system that keeps every project on track from day one.

Introducing the Website Designer’s Onboarding Pack

Your complete toolkit to transform chaotic onboarding into a streamlined, confidence-boosting process. This pack contains everything you need to onboard clients quickly, clearly, and with zero headaches.

Whether you’re a freelance web designer or an agency looking to improve your practice, this pack will help you to save time, boost client confidence, and keep website projects running smoothly from day one.

You’ll spend less time chasing, more time designing, and get complete, high-quality content on time, so you can launch sites faster and wow your clients at every step.

Ready to say goodbye to onboarding stress?

Buy now for £199 and get instant access

An AI Image of Holly Christie, standing with her hands in her pockets, looking at the camera.

A black man sitting in a chair in front of a technical setup of laptop and various computer screens. He's looking down at the laptop screen.

Does this sound familiar…?

You send a client an email asking for website copy… and hear nothing for weeks.
When the content finally arrives, it’s all in different formats. Or missing crucial info.
Technical detail requests get lost in a sea of emails, delaying launch day.
Clients get overwhelmed and ghost you. Or worse, blame you when things slip.

We’ve all been there. The impact? Missed deadlines, lost revenue, and a process that feels anything but professional.

You may have tried sending checklists, creating templates, or even just crossing your fingers. But without a proven system, things slip through the cracks.

Ready for consistent client onboarding which works every time?

“Holly’s onboarding pack is a complete game changer for me. I’m no longer getting the info I need to get started on a project in bits and pieces all over the place, I now get everything in one go in one place. No more multiple emails to clients asking for stuff, no more drip feeding, just a really smooth process that helps me keep my shit together (and probably the client too!)”

Louise Foster, Little Nerd Web Design

What’s Included

Website Content Workbook A step-by-step guide for clients (in plain English) on how to write their website content and what goes where. No more blank stares or “I don’t know where to start” responses.
Website Content Template A fillable template for clients to submit their copy in the exact structure you need. Cuts out confusion, formatting issues, and missing sections.
Technical Information Sheet Collect all the essentials — from domains to hosting and launch details — in one place, so you can set up and publish smoothly, every time.
Product Information Spreadsheet For e-commerce sites, clients can drop in all their product details, prices, and variations — so you never have to copy-paste from random emails again.
Content Checklist The final pre-submission step for clients to ensure everything is ready and nothing gets missed. No more surprises just before launch.

Every document is 100% brandable — supplied as both fillable PDFs and Word docs so you can add your logo, tweak your messaging, and make it your own.

Buy the onboarding pack for just £199

The website designer's onboarding pack cover photo

A black woman in a pink top sitting at a desk with an open laptop in front of her. One hand is on the laptop keyboard, the other hand is holding a pen. She's looking down at some paper she's writing on.

How it works

Buy the pack and receive instant access to all templates in both PDF and Word format
Add your branding and any custom tips or instructions
Send to new clients, sit back, and watch the onboarding process run itself

Bonuses include

Editable documents for use with any client, any project size
Lifetime updates — get every new version, free, as processes evolve

Buy the onboarding pack for £199 and get instant access

“I’ve saved so much time by using the Onboarding Pack and my website build projects are faster and smoother as a result.

If you’re tired of chasing clients for content, I highly recommend using this pack for all of your website projects.”

Mike Cottam, Cottam Web

Frequently Asked Questions

Can I add my own branding?

Yes! All documents come in Word and fillable PDF format for easy editing.

Will this work for my process?

Absolutely. The pack is designed to fit any web design workflow, and you can adapt it as needed.

What if I don’t build e-commerce sites?

Just skip the product spreadsheet. The rest of the pack is perfect for every type of website.

Can I use the onboarding pack for projects of all sizes?

You certainly can! While I’ve limited the template to 7 page websites, to stop it from becoming too big, you’re welcome to duplicate the pages so you have as many as you need to onboard your clients.

I'm new to the industry, is the onboarding pack right for me?

Yes! The Onboarding Pack is especially helpful for new designers and developers as it covers everything you need from your clients to get your projects off the ground.

Is there a refund policy?

Check out our terms and conditions. If the contracts have been bought but not downloaded, then it can be refunded if a request is made within 14 days. If any part of the contract pack has been accessed or downloaded then it will not be eligible for a refund.

I'm not in the UK, can I still use these?

Yes! The onboarding pack is suitable for all website designers and developers to use, regardless of where in the world they’re working from.

How soon do I get access?

Instantly. As soon as you buy, you’ll get a download link to all the documents.

A total game-changer for your business and your relationship with clients

If you’re ready to stop firefighting and start delighting clients from day one, you’re in the right place. Get ready to give your clients the experience which will have them rating, and referring you over and again.

With one click deployment get your onboarding process setup and sent out, saving hours of back and forth. No more scope-creep, no more stalling, just correct content delivered on time. Every time.

It’s time to stop chasing, start designing, and give your clients the onboarding experience they deserve.

Ready to onboard with confidence?

Get the Onboarding Pack for just £199

What others are saying

    
 
 
         
   Jack Graham 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Holly has been a 10/10 experience in every single way. Firstly, the result is exactly what I wanted and I really appreciated how she totally got my brand and what I was going for, then translated that into something that'll actually get inbound clients. She was flexible and willing to always go the extra mile which I super appreciated. The process was also super easy, stress-free, and dare I say it, fun! Cost-wise, the value is completely unmatched. Couldn't recommend Holly and This Demanding Life highly enough.
  
 
        
   Neal Veglio 
 
 
 
 Trustindex verifies that the original source of the review is Google. This is the second website Holly has built for me, and to say she went over and above, is an understatement. I didn't even think I needed a new website for my podcast because I had a membership with a podcast website supplier. It didn't take long for her to show me the benefits of owning my own domain, and bringing everything in house. And let's just say, I finally have a website I can proudly share. In fact, here it is. Go check it out, and then tell me what you're waiting for because you shouldn't have any excuse but to hire her for your site as soon as possible! podmastery.co
  
 
        
   Andrew Gent 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the initial engagement to publishing, Holly was committed to helping us produce a replacement website. Understanding of our needs and concerns she was patient , knowledgeable,  supportive and responsive - it was a real pleasure to work with her and her team and the results, we think, speak for themselves - Superb!
  
 
        
   Stella Da Silva 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with Holly  on my website was an excellent experience from start to finish. Holly really took the time to understand me, my brand, and how I wanted to show up online. What impressed me most was her ability to turn ideas in my head into a website that genuinely feels like me. She combines creativity with strategic thinking, gives honest advice, and makes the whole process feel collaborative and easy. The feedback I’ve had on the website has been consistent. “This is so you.” That says everything. If you are looking for someone who listens, challenges your thinking in the right way, and delivers a website with clarity, personality and purpose, I would highly recommend Holly.
  
 
        
   Alicia NOBLE 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank you for my new website Holly! It looks amazing and just what I asked for. This is my first website and Holly's Simply Sites process makes it all so easy.  From the first discovery call, through to the submission templates and the review & feedback process,  Holly has taken care to make this process as smooth and stress free as possible.  Highly recommend Holly's website services - her expert knowledge, genuine client care and attention to detail makes her stand out from the competition! Thanks again, Holly!
  
 
        
   Paul Surridge 
 
 
 
 Trustindex verifies that the original source of the review is Google. I thoroughly recommend Holly and her team to anyone looking to build a new website. Holly is great to work with, very responsive and has designed a great looking website for my business that is already driving new enquiries.
  
 
        
   Rachel Law 
 
 
 
 Trustindex verifies that the original source of the review is Google. Holly built me a fabulous website which perfectly depicts my business. She was very professional throughout and kept me in touch at every point. Any issues were quickly dealt with and Holly was very quick to respond to any questions I had or any changes I asked for. Very happy with the whole process and end result. I would recommend Holly and This Demanding Life.
  
 
        
   Louise Foster 
 
 
 
 Trustindex verifies that the original source of the review is Google. Not only is Holly a fantastic web designer, her knowledge also extends to marketing, sales, legal stuff, pretty much everything... I wish I'd have known about her other services when I was first starting out. Her expertise in all these other areas would have made my life so much easier and I wouldn't have wasted so long trying to figure all this stuff myself. Her advice and packs are top tier quality, just what you need if you're at the beginning of your web design business. Save yourself the headache and stress of wondering what exactly you need to "get it right". One click, one payment and it's yours. And it won't break the bank. Thanks Holly, you've made my life so much more simple!!
  
 
        
   Tanya Lloyd 
 
 
 
 Trustindex verifies that the original source of the review is Google. Holly created a website for me through her Simply Sites service, and I couldn’t be happier with the result. I chose the Clarity theme, which I absolutely loved from the start. Since it’s gone live, I’ve had compliments on how it looks and how easy it is to navigate. Holly was able to help me with ideas for my new site before and during the process. She made everything feel straightforward, and went above and beyond to make sure I was happy with the final site. Highly recommend!