Feel confident in your business

Knowing your contracts have you covered for every client and every eventuality

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There are two sides to the industry. Which one are you in?

Website design is a great industry to be in. You get to be creative, work with great people and feel really proud of your work whenever you visit it in the online space.

There’s also the not-so-great side: The impossible deadlines, the challenging clients, the people who ghost you. It all uses up time, energy and money.

You’re not always sure of the way forward and wish you had the answer, any answer.

The Website Designer’s Contract Pack is the answer. It will help you to set your timelines, payment terms and expectations of clients, right from the beginning. It protects you, gives clear boundaries for your clients and helps you get those website projects completed in good time and properly paid up.

No more putting it off

Just simple, clear steps to get your contracts organised and keep you and your clients happy.

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Feel confident every time you send a proposal

Website design is an industry full of self-starters. It could be that you fell into website design after creating a couple of websites and realised you wanted to do it full time. Or it could be that you’re a previous Graphic Designer or Marketing Exec, who used transferrable skills to jump into the industry.

However you got here, welcome! It’s a great industry to be in.

However, because it’s a self-starter industry there’s often very little guidance in the areas where you need it most: contracts. 

With over 10 years experience of running a website design business I have spent years perfecting my contracts and now I’m sharing them with you, so you can feel confident in all areas of your business, not just the design side.

A woman in glasses, sitting at a desk, with her chair turned slightly and looking at the camera.
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Crafted especially for website designers

You may well have bought contracts in the past and not known what to do with them. You may not have even got as far as that. I hear you! I’ve been there too. We all know we need to send something when someone’s signing up to work with us and something which sets out expectations, but how do we know we’re sending out the right thing?

You can relax, I’ve totally got you covered…

All contracts are compliant with UK law. They’re also jargon free so they’re not full of terminology which you and your clients are going to struggle to understand. They set out a clear expectation of what your clients can expect from working from you, as well as what you can expect from working with them.

With areas for you to adapt and make your own the framework of these contracts are robust, easy to edit and will give you reams of confidence going forward.

“It’s been a joy working with Holly. Attentive, efficient, good at providing clear informed explanations”

Gillian Martin

Focus on your creative work, while the contracts take care of the details

Getting your contracts sorted will give you great peace of mind, freeing you up to focus on what you love doing best – designing!

Within the contracts pack are guides for processes and timelines to ensure that website projects are delivered in a timely manner, with great communication, satisfied customers and happy designers!

There’s a contract for every eventuality – use them all, or just use the design contract and Terms of Service.

The Website Designer’s Contract Pack is a one-stop shop with every sort of contract template you need to have a happy, successful and profitable website design business. 

Cover design for the Web Designer's Contract Pack

What’s Included

  • Website Design Contract

  • Terms of Service (covers all areas of industry)

  • Website Hosting & Maintenance Contract

  • Website Maintenance Only Contract

  • Working with Associates/Contractors Contract

  • Website Payment Plan Contract

  • Data Deletion Policy (GDPR Compliant)

  • Website Contract Introduction & Guide

“Great experience, exceptional person Holly, I highly recommend this academy for sure.

Alessandro Grimaldi

Frequently Asked Questions

Yes! The contacts themselves contain a lot of guidance around working practice – they tell your clients they can expect when working with you. Their written with best practice for the industry and these practices, and having them written in a contract can be used in any country. If you’re outside the UK it is your responsibility to check that things like payment terms and penalties are legally enforceable.

Yes they have. Please note that they have not been written by a lawyer but I have had them checked over and approved.

Yes, you’ll see there are areas with prompts (in red italics or highlighted yellow) to customise to your working practices.

No. The contracts have already been legally approved so you know they’re good to go. You are welcome to edit the contract to suit your business terms and practices. The contract can be used as a basis to be added to, please make sure changes you make are fair to your clients, as well as you.

Please note that This Demanding Life LTD is not responsible for any changes you make to the contracts and any situations which may occur from the changes.

Simply email us at: support@thisdemandinglife.com with your questions and we’ll come right back to you.

The contracts lay out your expectations of the client’s role in the website design project, as well as what they can expect from you. The boundaries are clear and this helps to foster strong and happy relationships with your clients.

Check out our terms and conditions. If the contracts have been bought but not downloaded, then it can be refunded if a request is made within 14 days. If any part of the contract pack has been accessed or downloaded then it will not be eligible for a refund.

You certainly can! You’ll see, in the Terms of Service that there’s also a clause in there for when you’re working with teams, to enable good communication and expectations at all times.

Once purchased you’ll be sent a downloadable link where the contracts and Instruction guide will be available in a zip file. Please note that the zip file is called ‘Course Policy Pack’. You’ll have better results when downloading them directly on a laptop or desktop, rather than on a phone or tablet.

Yes, the contracts also outline and encourage best practice, from you as a designer, but also how you communicate with your clients and what you expect from them to successfully work together and complete projects. These contracts are a great place to start your website design career.

Yes! The contracts are self explanatory, well marked up and will help you with processes and guidelines. If you need any additional help, email us at: support@thisdemandinglife.com.

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Love your web design business, and have your clients love it, too

This comprehensive Website Designer’s Contracts Pack will support you in running a better business. It has clear guidelines and prompts on best practice for communicating with clients (no more late night WhatsApp messaging), for how and when each stage of the website build should be delivered, as well as how and when the client should pay for the services.

The contracts also handle areas such as liability with copyrighted materials, as well as your rights should a client’s website or accounts include unethical content. This pack has you completely covered so you and your clients can build magic in the online space together. Sound good?

Let’s get started

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What others are saying

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Jack Graham profile picture
Jack Graham
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Working with Holly has been a 10/10 experience in every single way. Firstly, the result is exactly what I wanted and I really appreciated how she totally got my brand and what I was going for, then translated that into something that'll actually get inbound clients. She was flexible and willing to always go the extra mile which I super appreciated. The process was also super easy, stress-free, and dare I say it, fun! Cost-wise, the value is completely unmatched. Couldn't recommend Holly and This Demanding Life highly enough.
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Neal Veglio profile picture
Neal Veglio
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This is the second website Holly has built for me, and to say she went over and above, is an understatement. I didn't even think I needed a new website for my podcast because I had a membership with a podcast website supplier. It didn't take long for her to show me the benefits of owning my own domain, and bringing everything in house. And let's just say, I finally have a website I can proudly share. In fact, here it is. Go check it out, and then tell me what you're waiting for because you shouldn't have any excuse but to hire her for your site as soon as possible! podmastery.co
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Andrew Gent profile picture
Andrew Gent
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From the initial engagement to publishing, Holly was committed to helping us produce a replacement website. Understanding of our needs and concerns she was patient , knowledgeable, supportive and responsive - it was a real pleasure to work with her and her team and the results, we think, speak for themselves - Superb!
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Stella Da Silva
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Working with Holly on my website was an excellent experience from start to finish. Holly really took the time to understand me, my brand, and how I wanted to show up online. What impressed me most was her ability to turn ideas in my head into a website that genuinely feels like me. She combines creativity with strategic thinking, gives honest advice, and makes the whole process feel collaborative and easy. The feedback I’ve had on the website has been consistent. “This is so you.” That says everything. If you are looking for someone who listens, challenges your thinking in the right way, and delivers a website with clarity, personality and purpose, I would highly recommend Holly.
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Alicia NOBLE profile picture
Alicia NOBLE
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Thank you for my new website Holly! It looks amazing and just what I asked for. This is my first website and Holly's Simply Sites process makes it all so easy. From the first discovery call, through to the submission templates and the review & feedback process, Holly has taken care to make this process as smooth and stress free as possible. Highly recommend Holly's website services - her expert knowledge, genuine client care and attention to detail makes her stand out from the competition! Thanks again, Holly!
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Paul Surridge profile picture
Paul Surridge
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I thoroughly recommend Holly and her team to anyone looking to build a new website. Holly is great to work with, very responsive and has designed a great looking website for my business that is already driving new enquiries.
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Rachel Law profile picture
Rachel Law
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Holly built me a fabulous website which perfectly depicts my business. She was very professional throughout and kept me in touch at every point. Any issues were quickly dealt with and Holly was very quick to respond to any questions I had or any changes I asked for. Very happy with the whole process and end result. I would recommend Holly and This Demanding Life.
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Louise Foster profile picture
Louise Foster
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Not only is Holly a fantastic web designer, her knowledge also extends to marketing, sales, legal stuff, pretty much everything... I wish I'd have known about her other services when I was first starting out. Her expertise in all these other areas would have made my life so much easier and I wouldn't have wasted so long trying to figure all this stuff myself. Her advice and packs are top tier quality, just what you need if you're at the beginning of your web design business. Save yourself the headache and stress of wondering what exactly you need to "get it right". One click, one payment and it's yours. And it won't break the bank. Thanks Holly, you've made my life so much more simple!!
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Tanya Lloyd profile picture
Tanya Lloyd
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Holly created a website for me through her Simply Sites service, and I couldn’t be happier with the result. I chose the Clarity theme, which I absolutely loved from the start. Since it’s gone live, I’ve had compliments on how it looks and how easy it is to navigate. Holly was able to help me with ideas for my new site before and during the process. She made everything feel straightforward, and went above and beyond to make sure I was happy with the final site. Highly recommend!