Understanding your user’s journey is the key to a successful website. It will help you to plan how to help your user to navigate the website, landing in what you want them to do – engage with your service, get in touch, and ultimately, buy from you.

This course walks you through what you need to be aware of, and put in place to create a successful user journey on your website. The course consists of a webinar and a workbook, which can be downloaded, printed and used time and again, for every website update and build.